Microsoft Solitaire Collection is a popular game that provides hours of entertainment for Windows 10 users and Android device owners. However, encountering issues where the game fails to open or crashes on startup can be frustrating.
In this comprehensive troubleshooting guide, we will address common problems related to opening Microsoft Solitaire Collection on Windows 10 and Android, offering detailed solutions to help you resolve these issues and get back to enjoying your favorite card games.
Can’t Open Microsoft Solitaire Collection in Windows 10
If you’re experiencing difficulties opening Microsoft Solitaire Collection on Windows 10, try the following solutions:
- Restart the Game and Computer: Sometimes, a simple restart can resolve temporary glitches. Close Microsoft Solitaire Collection, restart your computer, and then relaunch the game to see if it opens successfully.
- Update the Game: Make sure you have the latest version of Microsoft Solitaire Collection. Open the Microsoft Store app, click on the three-dot menu in the top-right corner, select “Downloads and updates,” and click on “Get updates” to ensure the game is up to date.
- Reset Microsoft Solitaire Collection: If the game is still not opening, you can try resetting it. Open the Settings app, go to “Apps,” locate Microsoft Solitaire Collection, click on it, and select “Advanced options.” Click on the “Reset” button and confirm the action. This will reset the game to its default settings, potentially resolving any issues preventing it from opening.
- Reinstall Microsoft Solitaire Collection: If the above steps don’t work, you can try uninstalling and reinstalling the game. Open the Microsoft Store app, search for “Microsoft Solitaire Collection,” click on it, and select “Uninstall.” After the game is uninstalled, reinstall it from the Microsoft Store.
Can’t Open Microsoft Solitaire Collection on Android – Crashes on Startup
If you’re encountering crashes on startup when trying to open Microsoft Solitaire Collection on your Android device, follow these troubleshooting steps:
- Restart Your Android Device: Similar to Windows, a simple restart can help resolve temporary glitches. Restart your Android device and try launching Microsoft Solitaire Collection again.
- Update the App: Make sure you have the latest version of Microsoft Solitaire Collection installed on your Android device. Open the Google Play Store, search for “Microsoft Solitaire Collection,” and if an update is available, click on the “Update” button.
- Clear Cache and Data: Clearing the cache and data of Microsoft Solitaire Collection can often fix startup crashes. Go to your device’s Settings, select “Apps & notifications” or “Apps,” find Microsoft Solitaire Collection, and tap on it. From there, click on “Storage,” and then select “Clear cache” and “Clear data.” Please note that clearing data will reset any progress or settings associated with the game, so make sure you have a backup if necessary.
- Reinstall Microsoft Solitaire Collection: If the crashes persist, uninstall Microsoft Solitaire Collection from your Android device. Go to the Google Play Store, search for “Microsoft Solitaire Collection,” and click on “Uninstall.” Afterward, reinstall the game from the Google Play Store.
Conclusion
Encountering difficulties opening or experiencing crashes on startup with Microsoft Solitaire Collection can be frustrating, but there are solutions available.
By following the troubleshooting steps outlined in this guide for Windows 10 and Android, you can resolve these issues and enjoy playing Solitaire once again.
Remember to keep the game updated, restart your device, reset or reinstall the game if necessary, and clear cache or data to troubleshoot startup crashes. With these solutions, you’ll be back to enjoying your favorite card games in no time.
