Every single one of us uses the internet every single day, whether it’s for research, communication, or entertainment. Internet browsers like Firefox and Chrome are commonly used to navigate the online and see a variety of sites.
If you try to access a restricted website or set of websites, you may get the ERR_SSL_PROTOCOL_ERROR message.
Method 1: Put the Time And Date Back on Track
Multiple users have attested to the fact that a browser’s ERR_SSL_PROTOCOL_ERROR warning can appear if the browser fails to successfully verify the current date and time. This is the very first thing to check if you’re having problems accessing every single website you try to load.
Keep in mind that your browser probably does some kind of verification by comparing the time and date on your machine to what’s stored on the server. Your browser may display this error if the specified date and time do not correspond to the current date and time.
You may need to adjust your date and time settings if you keep seeing the ERR_SSL_PROTOCOL_ERROR message whenever you try to access a website. Enter the appropriate time and date in the computer’s Date & Time settings to rapidly resolve the issue.
Follow these steps:
- Close the browser and end any associated processes if you’re seeing an ERR_SSL_PROTOCOL_ERROR warning.
- By pressing the Windows key plus R, you can open the Run dialogue box.
- To access the Date & Time menu, enter “timetable.cpl” and hit Enter.
- Select Date & time from the window’s horizontal menu, and then click the Change date & time option.
- Select the appropriate date using the calendar widget and adjust the time values to reflect your time zone on the subsequent screen. If you’ve made all the necessary adjustments and want to save your work, select Ok.
- After you’ve corrected the date, restart your browser and see whether the ERR_SSL_PROTOCOL_ERROR no longer appears when you try to access the same page.
If you’ve already checked and double-checked the time and date and it’s accurate, move on to the next option.
Method 2: Turn Off Your Firewall and Antivirus Software
If you see a message that a firewall is preventing you from accessing a website, double check your firewall’s settings to determine if the site in question is being blocked. As common as it may not seem, this happens rather frequently.
Don’t misunderstand me; I fully recognise the value of protecting your computer with a firewall and antivirus software. When it comes to keeping you safe from cyber threats, these technologies are hard to beat.
Antivirus software will frequently inspect HTTPS connections for any signs of trouble. However, there is the possibility of false positives, leading to the banning of a secure connection even when it should be allowed through.
If you suspect this isn’t the case, you should first verify your security software and firewall settings. To re-evaluate your website, you may need to disable your firewall. When you need to temporarily disable your antivirus and firewall, remember to switch them back on as soon as possible.
If this has already been attempted without success, you can try temporarily disabling real-time protection from Windows’ security menu to see if the website becomes accessible once the antivirus or firewall is stopped from functioning.
This is how it should be done:
- Pressing the Windows key plus R will bring up the Run dialogue box, where you may then navigate to the Security section of the menu. Go ahead and enter “windowsdefender” in the box and hit the key.
- Select Virus & threat protection under Windows’ Security menu, and then click the Manage settings option (under Virus & threat protection settings).
- Disable Real-time protection in the following box and then save your settings.
- Select Firewall & Network Protection in the original Windows Security window.
- Disabling Windows Defender Firewall can be done by selecting the active network on the subsequent page.
- To fix the ERR_SSL_PROTOCOL_ERROR, try restarting your computer, starting up your Browser again, and going to the offending website.
Method 3: Please Clear Your Browser’s And SSL Caches.
It turns out that a cookie or temporary file established by the website you’re trying to access could be to blame for this problem.
Unfortunately, certain websites’ scripts have a bad habit of generating tainted cookies, which prevents users from booking and purchasing tickets on the platform.
The good news is that some individuals who experienced the problem have reported that it has been fixed by clearing their browser’s cookies and cache. Methods for doing so, however, will vary based on the browser being utilised.
In order to cover all bases, we’ve compiled instructions for clearing the cache and cookies in Chrome, Firefox, Edge, Internet Explorer, and Opera. Whatever browser you’re using, use the relevant guide.
If you’re using Google Chrome, you should clear the browser’s SSL cache and cookies.
- Start up Google Chrome with no other windows or tabs open (aside from the active one).
- Then, in the window’s upper-right corner, select the action button (three-dot icon).
- To access the secret submenu, select Advanced from the Settings menu’s bottom-most section.
- If you want to access the Privacy and Security section after the hidden menu has shown, you’ll need to scroll to the very bottom of the page.
- Select Clear browsing data from the Privacy and Security menu.
- Select the “Basic” tab and then double-check that “Cached images and files” and “Cookies and other side data” are both checked and enabled.
- Now, from the drop-down box, choose All time for the Time range, and click Clear data to get started.
- After clearing your cookies and cache, you can retry visiting the problematic website and check if the issue has been resolved.
