How to fix “Can’t Open Microsoft Store” Issue in Windows 10

The Microsoft Store is a critical part of both Windows 10 and Windows 11 operating systems, serving as a one-stop hub for applications, games, movies, and more.

However, it’s not uncommon for users to encounter issues where they can’t open the Microsoft Store or experience problems after resetting or downloading.

This comprehensive guide will delve into these issues and provide proven solutions to get your Microsoft Store up and running again.

Can't Open Microsoft Store

Can’t Open Microsoft Store in Windows 10: Identifying and Resolving the Issue

Potential Causes

  1. Corrupted Microsoft Store Cache: The Microsoft Store cache, when corrupted or overloaded, can prevent the store from launching correctly.
  2. Outdated Windows Operating System: An outdated OS may not support the latest Microsoft Store version, leading to compatibility issues.
  3. Network Connectivity Problems: If your device has unstable internet connectivity, the Microsoft Store may fail to load.
  4. Incorrect Date and Time Settings: If your system’s date and time settings are incorrect, it can disrupt the communication between your device and Microsoft’s servers.
  5. Corrupted System Files: System file corruption can lead to several problems, including the Microsoft Store not opening.

Effective Solutions

  1. Clear Microsoft Store Cache: You can do this by typing ‘wsreset.exe’ in the Run dialog box (Win + R) and pressing Enter. This command will reset the cache without deleting your applications or data.
  2. Update Windows Operating System: Ensure your system is running the latest Windows version. Navigate to Settings > Update & Security > Windows Update, then click on ‘Check for updates’.
  3. Troubleshoot Network Issues: Check your internet connection and try restarting your router or switching to a different network to see if the issue persists.
  4. Correct Date and Time Settings: Navigate to Settings > Time & Language, then set the correct date and time. Alternatively, toggle on ‘Set time automatically’ and ‘Set time zone automatically’.
  5. Run System File Checker: Type ‘cmd’ in the search bar, right-click on Command Prompt and select ‘Run as administrator’. In the command prompt, type ‘sfc /scannow’ and press Enter.

Can’t Open Microsoft Store in Windows 11: Causes and Solutions

Likely Causes

  1. Incompatible System Drivers: If certain system drivers, especially graphics drivers, are incompatible or outdated, it can prevent the Microsoft Store from opening.
  2. Disabled Microsoft Store: In some cases, the Microsoft Store might have been disabled accidentally or due to system settings.
  3. Corrupted Microsoft Store Installation: If the Microsoft Store itself is corrupted, it can cause the application to fail to launch.

Effective Remedies

  1. Update System Drivers: Navigate to Device Manager, find your graphics driver, right-click it and select ‘Update driver’.
  2. Enable Microsoft Store: Open the Local Group Policy Editor by typing ‘gpedit.msc’ into the Run dialog box (Win + R). Under Computer Configuration, navigate to Administrative Templates > Windows Components > Store, then set ‘Turn off the Store application’ to ‘Not Configured’ or ‘Disabled’.
  3. Reset Microsoft Store: Go to Settings > Apps > Apps & Features, select Microsoft Store, then click on ‘Advanced options’. Under Reset, click the ‘Reset’ button.

After Reset or Download: Microsoft Store Still Not Opening

If you still can’t open the Microsoft Store after resetting it or following a download, try these solutions:

  1. Re-register Microsoft Store: Open Windows PowerShell as an administrator, then input the command ‘Get-AppXPackage WindowsStore | Foreach {Add-AppxPackage -Disable DevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}’ and press Enter.
  2. Check for Windows Updates: As before, make sure your system is up to date. Microsoft often releases updates that fix bugs and improve performance.
  3. Create a New User Account: Sometimes, user account-related issues can prevent the Microsoft Store from functioning properly. Create a new user account to see if the problem persists.

Conclusion

Facing issues with the Microsoft Store can be a frustrating experience, especially when it restricts access to your favorite apps or games.

However, by understanding the potential causes of these problems and knowing how to address them, you can ensure a smooth and uninterrupted user experience in both Windows 10 and Windows 11 operating systems.

While most issues with the Microsoft Store are temporary and can be resolved with some basic troubleshooting steps, it’s important to seek professional assistance or reach out to Microsoft support if the problem persists.

Always remember to keep your system up to date and maintain good practices to prevent common issues.