ERR_NAME_NOT_RESOLVED is another commonly occurring error. The error signifies the fact that the domain name cannot be resolved. DNS or the Domain Name System is responsible for resolving domains. They are like the Internet phone-book. Every domain on the internet has a name server differentiating it from another. These name servers helps the Domain name servers to resolve domain names.
The error must have been noticed by you when you were unable to open any website. If the ERR_NAME_NOT_RESOLVED error is popping up in Google Chrome it could be the result of any wrong configuration. The wrong configuration could be in the:
- Computer system
Now, there could be two cases that can be witnessed by you. Check for your particular case and solve the issue accordingly.
The Site You are Trying to Access is Your Website, and It Returns ERR_NAME_NOT_RESOLVED
If you setup your own website, then you either get hosting with it or you buy it from a different hosting provider. You are given name servers when you get the hosting. You need to make sure that the given name servers should be updated with the Domain Register. Also, make sure that you are using the same name servers only.
Method 1 – Check the nslookup Reports
In case the problem is just with your website or if it is only your website that is not functioning, look for the nslookup reports.
Follow the Steps given below to look for the nslookup reports in the command prompt:
Step 1- Press the Windows Key and R together to open the ru command dialog box.
Step 2- Type CMD in the run command dialog box and press enter.
Step 3- The command prompt window will open up. Then, type ‘nslookup (your respective site).com’ and press enter.
If the procedure followed above doesn’t return a Valid IP Address or displays a non-existent domain, then you must check with your host.
Method 2 – Use public DNS Servers
If the site you are trying to access is a general site that is accessible everywhere else but not on your device, then there is a possibility that your ISP’s DNS Servers are down. It can also imply non configured DNS settings. You can use the Public DNS Servers by Google to fix the issue here.
Follow the Steps given below to use public DNS servers (in Windows):
Step 1 – Press the Windows Key and R together to open the run command dialog box.
Step 2 – Type ncpa.cpl in the run command dialog box and press enter.
Step 3 – Now, right click your Network Adapter and choose Properties from the list of options.
Step 4 – Then, select Internet Protocol Version 4 (TCP/IPv4) and click on ‘Properties’.
Step 5 – Now, check the ‘Use the following DNS Server Addresses’ option and update the two fields with the following addresses:
Step 6 – Finally, click on OK and Test.
Follow the Steps given below to use public DNS servers (in MAC OS):
Step 1 – First of all, navigate to the Apple icon from the top left and click on it.
Step 2 – Now, choose System Preferences option.
Step 3 – Then, click on the Network icon and make sure your active adapter (ether net or wireless) is selected.
Step 4 – Then, click on Advanced option.
Step 5 – Now, go to the DNS Tab and click the ‘+’ Symbol. Then, add the following DNS’s and remove others.
Method 3: Clear Google Chrome’s Host Cache and Disable Predict Network Actions
Step 1 – First of all, run Google chrome.
Step 2 – Now, go to the Settings option from the menu bar.
Step 3 – Then, click on Show Advanced Settings option. After that select ‘privacy’.
Step 4 – Navigate to Predict Network Actions to Improve Page Load Performance or Use a Prediction Service to Load Pages More Quickly option and disable it.
Step 5 – Then, type chrome://net-internals/#dns in the Address bar of your Google chrome browser and press enter.
Step 6 – Finally, click on “Clear Host Cache” to get rid of all the cached data.
Hopefully, the article was helpful in solving the ERR_NAME_NOT_RESOLVED issue for you.
So, enjoy error free browser surfing again!