How To Fix “CE-37813-2” Error on PS4

The CE-37813-2 error message is being seen by some PS4 players when they try to connect to the web. It has been noticed that this issue happens with both wired and wireless connections.

Method 1: Currently Performing A PSN Status Check.

If you’re having problems, you should check to see if Sony is dealing with a system-wide server outage before trying anything else. On the other hand, it’s likely that the entire PSN network is offline due to routine maintenance.

CE-37813-2

You may quickly and simply verify if there are any underlying difficulties with the PlayStation Network infrastructure that could cause the CE-37813-2 error code by visiting the PSN Status Page.

If your current study hasn’t uncovered any systemic problems with the network’s infrastructure, read on for some possible local solutions.

Method 2: Using a 2.4 GHz connection (if Applicable)

Error CE-37813-2 appears when a PS4 running the vanilla firmware attempts to join a 5.0 GHz wireless network at home. Keep in mind that the PlayStation Vanilla (Phat) only recognises 2.4 GHz, while the PlayStation Slim and PlayStation 4 support the 5G technology.

If this is your situation and you own a “vanilla” PS4, you must ensure that your console is set up to use the 2.4 GHz band. To get your PS4 to work with a dual-band router, you need only find the 2.4 GHz frequency and switch to it.

However, in order for your PS4 vanilla to connect to a single-band router, you will need to open your router’s settings and change the default connection to 2.4 GHz.

Method 3: Making Use of Google’s Domain Name System

Some users have noted that this error number appears when there is an inconsistency in the network that stems from a faulty DNS (Domain Name System) range. If this is your situation, you should be able to get around the issue by setting your PS4 to use the DNS range that Google has made available.

To make the switch to Google’s DNS range, please read and follow the steps below.

Step 1: To reach the Settings menu, start at the main PS4 dashboard and swipe up from the bottom of the controller.

Step 2: To configure the network connection, open the Settings menu, navigate to the Network submenu, and then select Set up Internet Connection.

Step 3: The next menu will ask you to select either Wireless or LAN, depending on the type of network connection you are using. If prompted to select a connection type, then select “Custom.”

Step 4: Next, select Automatically for the IP Address.

Step 5: Make sure Do Not Specify is selected in the DHCP Host Name drop-down menu.

Step 6: Select Manual from the DNS Settings menu, and then set 8.8.8.8 as Primary DNS and 8.8.4.4 as Secondary DNS.

Step 7: Make the necessary modifications, save the file, and then restart the console to see if the issue has been fixed.

Method 4: Controller for Resetting the Power Cycle

If none of those solutions helped, it’s possible that your console’s temporary files are corrupt, causing a widespread inconsistency that you’re experiencing. In this case, a power cycle may be all that’s needed to get rid of the CE-37813-2 error message.

To prevent faulty data from being stored in power capacitors or temporary storage between restarts, this process will erase all such data. If you’ve forgotten how to reboot your console, here are the steps to take:

Step 1: To begin, make sure your system is fully powered on and in the “idle” state.

Step 2: The fans will begin to shut down after the second beep, so make sure your console is in idle mode before pressing the power button and holding it until you hear two beeps.

Step 3: Once the console has been switched off completely, the power line should be unplugged from the back to prevent power from being supplied and give the power capacitors time to discharge.

Step 4: To reconnect the cable, wait at least a minute, then power on your console again and wait for the next startup to finish.

Step 5: Please try the operation again which was giving you the CE-37813-2 error to see whether the issue has been fixed.